University ID credentials (credentials), including physical cards and mobile credentials, are the property of the University of Virginia and are provided for identification and access to University services, systems, and facilities. Credentials and their associated privileges are not transferable. Credentials remain valid only while the holder maintains an active affiliation with the University. The University ID Office serves as the authoritative issuer and credential lifecycle manager of University ID credentials. Misuse, alteration, duplication, or unauthorized provisioning of a University ID credential may result in disciplinary action up to and including termination in accordance with relevant University policies.

University of Virginia students, employees, special program participants, and individuals affiliated with the University of Virginia are eligible to obtain a University ID credential as described below. For more information on privileges associated with the University ID credential, see the ID Office website.

Note: University of Virginia Medical Center, School of Medicine, and School of Nursing employees required to have a UVa Health System ID Badge should obtain one from the UVa Health System Technical Services Office. Medical Center employees are covered under Health System Identification Badges.

1. Mobile Credentials (Mobile ID):
   The University may issue eligible individuals a mobile credential (Mobile ID) as an alternative to a physical identification card. Mobile IDs carry the same identity and authorization privileges as physical credentials.

   Use of Mobile ID is subject to device compatibility, security requirements, and vendor platform constraints. Individuals are responsible for maintaining the security of their personal device used for Mobile ID. In situations where Mobile ID is unavailable (e.g., device failure), individuals may be required to present a physical credential or alternative identification.

   The University reserves the right to suspend or revoke Mobile ID independently of a physical credential.

2. Eligibility for a University ID Credential:
   University of Virginia students, full-time employees, and part-time employees will be issued a University ID credential.

   Wage employees may be issued a University ID credential only with departmental or University Human Resources written authorization.

   Visiting faculty and staff, contractor employees, and associated organization employees may be issued a University ID credential only with departmental or University Human Resources written authorization. A fee will be charged for the credential.

   Special Program Participants may be issued a University ID card upon an approved written authorization and justification being submitted by the sponsoring official University department. A fee will be charged for the card.

3. Student University ID Credential Requirement:
   As required by Virginia Code Section 23.1-802.1, "988 Suicide and Crisis Lifeline" and the URL of the University’s Emergency Services website will be included noticeably on mobile and physical University credentials. Annually, Student Affairs will review the telephone number for the 988 Suicide and Crisis Lifeline that is included on each student University credential for accuracy and confirm that it is current.

4. Return of University ID Credentials:
   Physical credentials must be returned upon separation where applicable. Credentials issued to employees and individuals affiliated with the University of Virginia must be returned to the University ID Office upon separation. Credentials issued to persons participating in special programs sponsored by the University must be returned to the University ID Office upon completion of the program.

   Mobile credentials will be deactivated upon separation or loss of eligibility.

5. Lost, Damaged, or Stolen University ID Credentials:
   Lost, damaged, or stolen physical credentials will be replaced at the University ID Office. Lost or compromised mobile credentials must be reported immediately and may be remotely deactivated.

   A fee will be assessed for a replacement physical credential. University ID credentials will also be replaced because of malfunction or a legal name change at no charge provided the old credential is returned. Additional information is available on the ID Office website.

6. University System Compliance:
   All new University systems, services, facilities, and business operations that require identity verification, access control, or transaction enablement must be evaluated and incorporate University ID credential integration, including support for mobile credentials. This includes, but is not limited to:

   • Physical access systems (doors, facilities, housing)
   • Point-of-sale and transaction systems
   • Event access and ticketing
   • Identity verification workflows

   Departments implementing new solutions must:

   • Phone or email the University ID Office to apprise them of the new system being considered.
   • Coordinate with the University ID Office to evaluate compatibility with University ID credential technologies.
   • Avoid creation of standalone or duplicative identity/access systems where a University ID credential can be used.

   Exceptions to these credential integration requirements must be documented and approved through the ID Office.

7. Compliance with Policy:
   Failure to comply with the requirements of this policy (including misuse, alteration, duplication, or unauthorized provisioning) may result in disciplinary action up to and including termination or expulsion in accordance with relevant University policies.

   Direct questions about this policy to the University ID Office or Student Affairs.